Skip to content
If you have any issues when booking your visit, please contact us on 01296 670444 or and we can get everything sorted for you. Thank You.

Booking Terms & Conditions

  • We recommend pre-booking tickets online
  • Admission tickets are non-refundable and non-transferable, unless exceptional circumstances.     
  • Admission tickets purchased online are only valid if purchased via (or via JackFM when available)
  • Should you wish to use a pre-purchased Voucher, please first try to redeem online. If unsuccessful, email at least 48hrs in advance of your preferred visit date
  • Admission tickets purchased online are only valid for use on the date and time shown
  • Admission tickets purchased online are only valid for the specified number and type of persons as stated on the tickets. Any persons brought in addition must be paid for in full on arrival at the entrance, subject to availability
  • It is the responsibility of the ticket holder to check the ticket before arrival. It may not be possible to rectify errors on the day of the visit
  • Children under 2 are free but require a ticket and must be accompanied by a paying adult / member adult
  • Tickets must be either printed on paper with a fully legible QR code or shown on a smartphone. It is the responsibility of the customer to ensure that smartphones are fully charged and able to correctly present a digital ticket
  • Smoking is not permitted anywhere within the site. Smoking is only permitted in the car park area
  • Green Dragon Eco Farm Ltd reserve the right to ask visitors to leave the site at any time during their visit due to behaviour deemed inappropriate by management, in these circumstances no refund will be given
 Covid-19 Measures - Read our updates here 
  • We encourage pre-booking online to help us control visitor numbers.
  • We are currently operating staggered visit sessions; book an arrival time and be prompt, you can then can stay until closing time.
  • Be mindful of others when exiting your car.
  • Be aware you may have to park in the overflow carpark.
  • Follow all signage in place.
  • Maintain social distancing.
  • Some buildings are one-family in, one-family out – please respect this, especially in the Gift Shop.
  • Although no longer a legal requirement, we strongly suggest that face coverings be worn in crowded and enclosed spaces.
  • Use the hand sanitiser stations.
  • Wash hands frequently.
  • Respect and listen to staff. The Team are fully trained to enforce all social distancing rules and they will.
  • Please respect our site, our employees, our animals, and each other whilst on your visit.
  • Should the Farm be forced to close or cancel any event due to Covid-19 or any other events out of our control, pre-booked tickets will be fully refunded. Should the customer cancel their ticket themselves, a gift voucher will be issued at the full value of their booking.