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If you have any issues when booking your visit, please contact us on 01296 670444 or info@greendragonecofarm.co.uk and we can get everything sorted for you. Thank You.

Booking Terms & Conditions

 
  • Admission is only with a valid pre-booked ticket
  • Admission tickets are non-refundable and non-transferable       
  •         No refunds on unattended bookings.        
  •         No refunds on bookings once made online, unless exceptional circumstances.
  •         No rescheduling of bookings will be given unless exceptional circumstances.
  • Admission tickets purchased online are only valid if purchased via www.greendragonecofarm.co.uk
  • Should you wish to use a pre-purchased Voucher, please first try to redeem online. If unsuccessful, email info@greendragonecofarm.co.uk at least 48hrs in advance of your preferred visit date
  • Admission tickets purchased online are only valid for use on the date and time shown
  • Admission tickets purchased online are only valid for the specified number and type of persons as stated on the tickets. Any persons brought in addition must be paid for in full on arrival at the entrance, subject to availability
  • It is the responsibility of the ticket holder to check the ticket before arrival. It may not be possible to rectify errors on the day of the visit
  • Children under 2 are free but require a ticket and must be accompanied by a paying adult / member adult
  • Tickets must be printed on paper with a fully legible QR code or shown on a smartphone. It is the responsibility of the customer to ensure that smartphones are fully charged and able to correctly present a digital ticket
  • Smoking is not permitted anywhere within the site. Smoking is only permitted in the car park area
  • Green Dragon Rare Breeds Farm & Eco Centre reserve the right to ask visitors to leave the site at any time during their visit due to behaviour deemed inappropriate by management, in these circumstances no refund will be given
 Covid-19 Measures - Read our updates here 
  • Pre-booking online is essential for us to control numbers.
  • We ask visitors to attend one of two sessions: 10am-1.30pm or 2pm-5.30pm.
  • Be mindful of others when exiting your car.
  • Be aware you may have to park in the overflow carpark.
  • Follow all signage in place.
  • Maintain social distancing.
  • Follow the one-way systems in place.
  • Some buildings are one-family in, one-family out – please respect this, especially in the Gift Shop.
  • Wear face coverings in all indoor areas.
  • Use the hand sanitiser stations.
  • Wash hands frequently.
  • Respect and listen to staff. The Team are fully trained to enforce all social distancing rules and they will.
  • Please respect our site, our employees, our animals, and each other whilst on your visit.
  • Should the Farm be forced to close or cancel any event due to Covid-19, prebooked tickets will be postponed then transferred to another date, event or day ticket.
A few temporary changes
  • The soft play is open for 30min prebooked time slots. Please read the rules here.
  • The Messy Play Barn is closed (open only for special events).
  • The Play Barn is open for a limited hot food menu, drinks and cakes, which can be consumed inside at the socially distanced seating.
  • No food and drink to be consumed in the play park or animal areas, only in the designated areas. Please do not move the picnic benches.
  • Our Daily Animal Encounters are not running, except the Bird Display, Donkey Grooming and Pony Grooming (tickets for which are purchasble with your booking, along with goat and sheep food).
  • Well-behaved dogs on a lead are permitted from 25th August 2020. Please read more here.
Visits during Halloween Half-Term (Oct 24th - Nov 1st 2020)
  • We are open from 9.30am-1.30pm and 2pm-6pm during Halloween Half-Term.
  • Tickets must be pre-booked in advance.
  • The Pumpkin Picking Experience will be in the Messy Play Barn.
  • The Spooky Animal Encounter at 12:30 and 16:30 will likely be in the Eco Centre, if this location changes we will let you know on arrival.
  • Pumpkin Picking Experience is included for paid Farm admission tickets. For Under 2s or Members, a £1.50 per pumpkin charge will apply.
  • The Spooky Animal Encounter is £1 per attending person. Recommended for 3yrs+
  • Ensure you arrive on time for your pre-booked activities, we cannot guarantee your entry if you are late.
  • Should the Farm be forced to close or cancel the event, prebooked tickets will be transferred to another date, event or day ticket.