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If you have any issues when booking your visit, please contact us on 01296 670444 or info@greendragonecofarm.co.uk and we can get everything sorted for you. Thank You.

Booking Terms & Conditions

 
  • Admission is only with a valid pre-booked ticket
  • Admission tickets are non-refundable and non-transferable       
  •         No refunds on unattended bookings.        
  •         No refunds on bookings once made online, unless exceptional circumstances.
  •         No rescheduling of bookings will be given unless exceptional circumstances.
  • Admission tickets purchased online are only valid if purchased via www.greendragonecofarm.co.uk (or via JackFM when available)
  • Should you wish to use a pre-purchased Voucher, please first try to redeem online. If unsuccessful, email info@greendragonecofarm.co.uk at least 48hrs in advance of your preferred visit date
  • Admission tickets purchased online are only valid for use on the date and time shown
  • Admission tickets purchased online are only valid for the specified number and type of persons as stated on the tickets. Any persons brought in addition must be paid for in full on arrival at the entrance, subject to availability
  • JackFM vouchers cannot be used in May Half-Term (29th May - 6th June)
  • It is the responsibility of the ticket holder to check the ticket before arrival. It may not be possible to rectify errors on the day of the visit
  • Children under 2 are free but require a ticket and must be accompanied by a paying adult / member adult
  • Tickets must be printed on paper with a fully legible QR code or shown on a smartphone. It is the responsibility of the customer to ensure that smartphones are fully charged and able to correctly present a digital ticket
  • Smoking is not permitted anywhere within the site. Smoking is only permitted in the car park area
  • Green Dragon Rare Breeds Farm & Eco Centre reserve the right to ask visitors to leave the site at any time during their visit due to behaviour deemed inappropriate by management, in these circumstances no refund will be given
 Covid-19 Measures - Read our updates here 
  • Due to the Government's current Test & Trace measures, we must ask for contact information for all visitors over the age of 16yrs. Therefore you must complete the waiver emailed to you with your booking confirmation prior to your visit.
  • Pre-booking online is essential for us to control numbers.
  • We ask visitors to attend one of two sessions: 10am-1.30pm or 2pm-5.30pm.
  • Be mindful of others when exiting your car.
  • Be aware you may have to park in the overflow carpark.
  • Follow all signage in place.
  • Maintain social distancing.
  • Follow the one-way systems in place.
  • Some buildings are one-family in, one-family out – please respect this, especially in the Gift Shop.
  • Wear face coverings in all indoor areas.
  • Use the hand sanitiser stations.
  • Wash hands frequently.
  • Respect and listen to staff. The Team are fully trained to enforce all social distancing rules and they will.
  • Please respect our site, our employees, our animals, and each other whilst on your visit.
  • Should the Farm be forced to close or cancel any event due to Covid-19 or any other events out of our control, prebooked tickets will be fully refunded. Should the customer cancel their ticket themselves, a gift voucher will be issued at the full value of their booking. 
A few temporary changes
  • The soft play closed until at least 17th May.
  • The Messy Play Barn is closed. 
  • The Play Barn is open for takeaway only, serving a limited hot food menu, drinks and cakes, which can be consumed outside at the socially distanced seating.
  • No food and drink is to be consumed inside anywhere, or in the play park or animal areas, only in the designated areas. Please do not move the picnic benches.
  • Our Daily Animal Encounters are not running, but you can purchase food to give to the sheep and goats.